Order Lead Times (how long it takes KSSSA to produce your order):
As all orders are custom made, lead times can vary depending on availability of product, your custom print job, and the size of your order. If you require your items by a certain date please email us HERE to confirm we can dispatch in time prior to placing your order.
We aim to have your order ready for dispatch within 2 to 5 business days, with the maximum being of 10 days for larger orders. We will advise you via email if circumstances arise that may prevent dispatch of your items within the above time frame. This lead time does not include Australia Post or Courier delivery times which depending on your location can be from 1 day to 7 days (please see chart below).
Sometimes, due to circumstances beyond our control, we are unable to source a product item. Should this occur, we will always first try to substitute your product with a similar item of colour and quality, or failing this, contact you to offer a refund, or to discuss other alternatives. Always feel free to CONTACT US for more information.